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  • MPF Award Winner -AIA Received MPF Award at “Hong Kong Service Awards 2015” | AIA Pension & Trustee

    Hong Kong, 18 March 2015


    Offering Protection to Customers with Right Solutions and Excellent Services

    AIA Hong Kong and AIA MPF have once again been honoured at Eastweek’s “Hong Kong Service Awards” in both Insurance and MPF categories, for the fourth and third consecutive years respectively. By enhancing its services and providing a wide range of products, AIA continues to succeed in meeting its customers’ needs in protection, wealth management and retirement. The coveted accolades are a testament to AIA’s commitment to deliver its brand promise as “The Real Life Company” and build a prosperous future for its customers.

    Mr. Jacky Chan, Chief Executive Officer of AIA Hong Kong and Macau, said, “AIA’s business strategy is underpinned by our customer-centric philosophy. We proactively engage our customers to understand their needs and expectations at different stages of life and develop the right solution to enable them to achieve their protection and wealth management goals. The Company also continues to invest substantial resources in training our team of financial planners and staff, to scale new heights in professionalism and service quality. Our financial planners play a pivotal role in helping customers navigate through life’s ups and downs in today’s ever-changing world. They provide our customers with comprehensive protection as well as serving and supporting them with sincerity and the personal touch.”

    Mr. Stephen Fung, Chief Executive Officer of AIA MPF, said, “MPF is an essential component of Hong Kong peoples’ retirement protection. Guided by our ‘Customer First’ philosophy, we are dedicated to providing the best value-for-money MPF products and services, complemented by innovative technology and electronic services that make it convenient and easy for members to manage their MPF. Our win at the ‘Hong Kong Service Awards’ is yet another recognition of the outstanding services which motivates us to continue helping customers plan and achieve their desired retirement life.”

    Organised by Eastweek, the “Hong Kong Service Awards” celebrates its 11th year. The awards recognise the remarkable achievements of corporations which are committed to providing quality services and products to their customers and dedicated to scaling new heights in service quality. Winners were nominated by the magazine’s editorial board and selected by a panel of judges comprising prominent business leaders and professional executives as well as by online votes submitted by the public. The winners are widely recognised for their excellent performance. 

    “AIA Hong Kong” or “the Company” herein refers to AIA International Limited (Incorporated in Bermuda with limited liability).
    “AIA MPF” herein refers to AIA Pension and Trustee Co. Ltd.

    Mr. Jacky Chan, Chief Executive Officer of AIA Hong Kong and Macau (right), and Ms. Elaine Lau, Chief Operations Officer of AIA MPF, receive Eastweek’s “Hong Kong Service Awards”.

    Mr. Jacky Chan, Chief Executive Officer of AIA Hong Kong and Macau (right), and Ms. Elaine Lau, Chief Operations Officer of AIA MPF, receive Eastweek’s “Hong Kong Service Awards”.

    - End -

    About AIA Hong Kong and AIA Macau 

    AIA Hong Kong and AIA Macau are subsidiaries of AIA Group Limited. AIA Group Limited established its operations in Hong Kong in 1931. We have the largest team of financial planners in Hong Kong and Macau*, now around 11,000, as well as an extensive network of brokerage and bancassurance partners who serve around 1.78 million customers. Our products range from individual life, group life, accident, medical and health, personal lines insurance to investment-linked products with numerous investment options. We are also dedicated to providing superb product solutions to meet the financial needs of high net worth customers.
    * As of 31 December 2014

    About AIA MPF

    AIA Pension and Trustee Co. Ltd. (“AIA MPF”) is member of the AIA Group Limited. As one of the top three MPF service providers in Hong Kong*, AIA MPF has a wealth of experience in managing retirement schemes and the breadth and depth of expertise to provide MPF products and services with Value, Choice and Simplicity to suit individual needs.
    * Source: Gadbury (as of 31 December 2014)

    About AIA

    AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has operations in 17 markets in Asia-Pacific – wholly-owned branches and subsidiaries in Hong Kong, Thailand, Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau, Brunei, a 97 per cent subsidiary in Sri Lanka, a 26 per cent joint venture in India and a representative office in Myanmar. 

    The business that is now AIA was first established in Shanghai over 90 years ago. It is a market leader in the Asia-Pacific region (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$167 billion as of 30 November 2014. 

    AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia-Pacific, AIA serves the holders of more than 28 million individual policies and over 16 million participating members of group insurance schemes. 

    AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock code “1299” with American Depositary Receipts (Level 1) traded on the over-the-counter market (ticker symbol: “AAGIY”).

    AIA Hong Kong 
    Ms. Peony Cheng
    +852 2881 4413 

    AIA MPF 
    Ms. Esther Chan
    +852 2100 1416

    Bentley Communications Limited
    Mr. Kevin Chan
    +852 3960 1903

    Contact AIA
    Hong Kong
    Employer   2100 1888
    Employee/ 2200 6288
    Self-Employed
    12/F AIA Tower,
    183 Electric Road,
    North Point, Hong Kong

    Macau
    Employer   0800 183
    Employee  0800 272
    Unit 1903, 19/F, AIA Tower,
    Nos. 251A-301, Avenida Comercial de Macau,
    Macau.
    Contact AIA
    Hong Kong
    Employer  2100 1888
    Employee/Self-Employed 2200 6288
    1/F, AIA Building, 1 Stubbs Road, Hong Kong

    Macau
    Employer 8988 1814
    Employee 0800 272
    Unit 1903, 19/F, AIA Tower, Nos. 251A-301, Avenida Comercial de Macau, Macau

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